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Terms & Conditions

1) For a personal booking or a booking from a UK private limited company or partnership, an invoice can be issued if requested, but payment must be received by Big Bang Training Solutions at least 14 days before the course start date, unless the booking is made within 14 days of the course, in which case payment must be received within 3 days of the booking date. If this is a UK corporate (plc) or public sector booking, an in voice will be issued for the course in which case payment must be received within 14 days of the invoice date. Bookings from outside of the UK must be paid at least 14 days before the start date.

2) You agree to pay Big Bang Training Solutions the fees laid out in the table below in the event of you cancelling or postponing a booking. If the booking is initially postponed but then cancelled then the cancellation will be treated as if it occurred at the earlier postponement date(s), if as a result the fees due are greater than the fees associated with the actual cancellation date.

Cancellation fees

Notice period Cancellation fee Postponement fee
More than 21 days Nil Nil
14 - 21 days 50% of original fee Nil
7 - 14 days 100% of original fee 25% of original fee
Less than 7 days 100% of original fee 50% of original fee

3) In the unlikely event of Big Bang Training Solutions having to postpone or cancel an event, you will be entitled to a full refund of any monies paid or you may choose to attend an alternative training event.

Big Bang will not be held liable for any other costs that may be incurred in the event of a training event being cancelled or postponed.